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Donija88 Privacy Policy — Your data is safe with us

Everything about how your personal data is collected, used, and kept safe — explained here in plain, straightforward language.

Last Updated: January 2026
SSL Encryption
256-bit Protection
No Sale of Data
Your Data Is Not Shared with Third Parties
Your Control
Right to Erasure
Transparent Policy
No Hidden Information
Table of Contents
Section 01
Scope & Key Definitions

This Privacy Policy Donija88Applies to all users of this website and mobile application. Donija88By creating an account on this platform or using its services, you agree to this Privacy Policy.

A few terms appear throughout this policy — here's what they mean for easy reference:

  • "Personal Data" Refers to any information that can be used to identify you directly or indirectly — such as your name, mobile number, email address, or national ID number.
  • "Processing" refers to any operation involving the collection, storage, use, modification, or deletion of data.
  • "Third party" refers to any company or individual other than Donija88.
Donija88 We comply with applicable data protection regulations in Bangladesh and follow international best practices. Protecting your data is both our legal and ethical responsibility.
Section 02
What Information We Collect

Donija88 Two types of data are collected from you — information you provide directly, and data collected automatically while you use the platform.

Data Type What We Collect When Is Data Collected
Identity Information Name, date of birth, gender, nationality During registration and KYC verification
Contact Information Mobile number, email address On Registration
Identity Documents NID or passport number and photo During KYC verification
Payment Information Mobile banking number, transaction ID Deposits & Withdrawals
Usage Data IP address, device information, login timestamps When Using the Platform
Gaming Data Betting history, game preferences, wins and losses Play Time

You may choose to withhold certain information — however, doing so may limit access to some services, such as opening an account or making withdrawals.

Section 03
How Your Information Is Used

Donija88 Collected data is used only for the specific purposes it was gathered for. It is never used beyond those stated purposes.

  • Account Management: To verify registration, login, and ensure account security.
  • Payment processing: To confirm deposits and withdrawals and to prevent fraud.
  • Customer Support: To understand your issue and provide a quick resolution.
  • Responsible Gaming: To detect unusual gaming patterns and offer assistance where needed.
  • Legal Compliance: To meet our legal obligations under AML and KYC regulations.
  • Service Improvement: To improve platform performance and enhance the overall user experience.
  • Contact: To notify you of important updates, policy changes, or security-related matters.
Donija88 Your information is never sold to third parties for marketing or advertising purposes. If you'd rather not receive promotional emails or SMS messages, you can opt out at any time.
Section 04
How Long Your Data Is Retained

Donija88 Your data is not kept longer than necessary. It is retained for as long as your account remains active. Upon account closure, certain data may be kept for a defined period due to legal obligations.

  • Identity & KYC Information: Up to 5 years after account closure — as required under AML regulations.
  • Transaction History: 5 years after account closure — for financial audit purposes.
  • Customer support conversation: 2 years.
  • Login & device logs: 90 days.
  • Marketing Consent: Deleted immediately upon opt-out.

After the specified retention period, data is securely deleted or irreversibly anonymised.

Section 05
Is My Data Shared With Anyone?

Donija88 Your personal data is never sold. However, in certain specific circumstances necessary to keep services running, data may need to be shared.

  • Payment Provider: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket.
  • Game Providers: Only minimal data is shared with providers such as Evolution and Pragmatic Play to manage game sessions.
  • Legal Authorities: Disclosing information in response to a court order or a lawful request from a law enforcement authority is a legal obligation.
  • Technology Service Providers: For services such as server hosting and security scanning — all of whom are bound by confidentiality agreements.
All third parties with whom data is shared are Donija88- is contractually bound to comply with -'s privacy standards and may not use your data for their own purposes.
Section 06
Cookie & Tracking Policy

Donija88-'s website and app use cookies and similar technologies. Cookies are small files stored on your browser or device.

  • Essential Cookies: To keep your login session active and verify your identity for security purposes. These cannot be disabled as they are essential for the platform to operate.
  • Functional cookies: To remember your language preference and game settings.
  • Analytics Cookies: To understand which pages are visited most and where issues may arise — tracked in aggregate, with no personal identification.

You can block or delete cookies through your browser settings. However, disabling essential cookies may affect login or payment functionality.

Section 07
Security Measures & Protection Practices

Donija88 Industry-leading security measures are used to protect your data — not just written into policy, but actively enforced every day.

  • 256-bit SSL Encryption: All data transmitted via the website and app is encrypted — no third party can intercept or read it in transit.
  • Two-Factor Authentication (2FA): You can verify your identity with an OTP in addition to your password — enable this anytime in Settings.
  • Data Center Security: Servers storing your data are protected by both physical and digital security measures.
  • Regular Security Audits: A dedicated third-party expert team conducts regular penetration tests and vulnerability assessments.
  • Staff Training: Staff who handle customer data are bound by confidentiality agreements and receive regular training.
In the Event of a Security Breach Donija88 Affected users will be notified as quickly as possible, and immediate steps will be taken to minimize any harm.
Section 08
Your Rights Over Your Data

Donija88You have important rights regarding the data held about you on -. You may exercise any of these rights at any time.

Your Rights

What You Should Know About Your Data

Right to Access
To find out what data Donija88 holds about you, send a request to support@donija88.click. Your information will be provided within 30 days.
Right to Rectification
If any information is incorrect or outdated, it can be corrected through account settings or by contacting the support team.
Right to Deletion
Upon account closure, you may request deletion of data beyond the legally required retention period. Certain data must be retained due to AML regulations.
Right to Restrict Processing
You can opt out of marketing communications at any time — via the unsubscribe link in our emails or by contacting our support team.
Right to Data Portability
You may request your account data in a downloadable format. This is typically provided within 14 business days.
Right to Contact
For any data-related complaints or requests, email support@donija88.click. You will receive a response within 48 hours.
Section 09
Protection of Minors' Data

Donija88-'s services are intended for users aged 18 and above only. We do not knowingly collect data from anyone under the age of 18.

If you suspect that a minor has opened an account, please notify the support team. The account will be closed immediately upon verification, and any collected data will be deleted.

If a parent or guardian discovers that their child has created an account on Donija88, please contact us immediately at support@donija88.click. We will act promptly.
Section 10
Privacy Policy Update Policy

Donija88 This privacy policy may be updated when necessary. Users will be duly notified of any changes.

  • The "Last Updated" date at the top of this page will be updated accordingly.
  • You will be notified of any significant changes via your registered email or SMS.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you do not agree to the updated policy, please close your account, withdraw your balance, and contact our support team to request deletion of your data: support@donija88.click

Security Commitment

How donija88 Protects Your Privacy

Every technical measure at Donija88 is built specifically to protect your data — not just as a policy on paper.

End-to-End Encryption
256-bit SSL encryption is active at every step on donija88 — from login to payment. No third party can read your data while it's in transit.
Sale of Data Is Prohibited
Donija88 does not sell your personal data to any advertiser or data broker — this is a strict and non-negotiable policy.
Mobile banking is secure
bKash and Nagad transaction data is used solely for payment processing. Full mobile numbers are masked within the system.
Fraud Detection
If Donija88's automated system detects any unusual login activity or transactions, it immediately takes steps to secure your account and notifies you.
KYC Data is Secured
NID or passport images are stored in separate encrypted storage and can only be accessed by authorised staff, strictly on a need-to-know basis.
Regular Security Audits
An external team of security experts regularly audits donija88's security infrastructure. Any vulnerabilities identified are addressed promptly.
Detailed Explanation

What Sets Donija88's Privacy Policy Apart

When creating an account on an online platform, many people wonder — "Where is my information going?" That's a completely valid question. Donija88When you register on -, you provide your name, mobile number, and email address. Your NID or passport details are added later during KYC. Knowing how securely this information is stored is your right.

Donija88-'s privacy policy comes down to one principle — your data exists to serve you. Many online platforms in Bangladesh sell user data to advertising companies. Donija88 does not, and never will — it simply has no place in our business model. Our revenue comes from gaming services, not from selling your information.

Special care is taken when handling payment information. Donija88When you transact on - using your bKash or Nagad number, that number is masked in the system — meaning no staff member can view it directly. Only the payment gateway accesses it during transaction processing. This approach is significantly more secure than what most platforms in Bangladesh offer.

Many people have reservations about the KYC process. The idea that submitting your NID or passport photo means that information can end up anywhere is simply not true. Donija88KYC documents are stored on a separate encrypted server with no access for general staff. Only authorized members of the compliance team may view them when necessary, and every access is logged with a full audit trail. KYC documents are never shared with game providers or payment partners.

There's a common misconception about cookies. Not all cookies are bad — some are essential for a website to function at all. Donija88Among the cookies used on this site, essential cookies keep your login session active — without them, you'd have to log in again on every page. Analytics cookies only count numbers; they don't identify you as an individual. donija88 does not use any third-party tracking cookies.

A few things need to be clarified about your right to have your data deleted. Closing your account does not automatically erase all your data — certain information must be retained by law. Transaction records must be kept for 5 years under AML regulations. However, marketing data, preference data, and usage logs can be deleted upon request. Donija88Email -'s privacy team and they will provide further details.

A brief note on the connection between responsible gaming and privacy. Donija88-'s system analyzes gaming patterns — but solely to detect problematic gaming behavior, not for advertising purposes. If the system notices a sudden spike in your betting activity or extended late-night sessions, it may automatically send you a responsible gaming message — purely for your own wellbeing.

For any questions regarding this Privacy Policy, please contact us: support@donija88.click. For more information Terms & Conditions and Responsible Gaming View Page.

FAQ

Frequently Asked Questions

Donija88 is a licensed online gaming platform operating under the approval of international regulatory authorities. Active in Bangladesh since 2020, the platform currently serves over 500,000 registered members. Game outcomes are determined by third-party audited RNG systems — there is no room for manipulation. All payments are secured with 256-bit SSL encryption and follow PCI-DSS standards. Our withdrawal history speaks for itself — Donija88 has never withheld a legitimate withdrawal. The strongest proof of our credibility is the loyal members who have continued to use and recommend the platform year after year.

Donija88's customer support team is available 24/7, every day of the week — including Eid and all public holidays. The fastest way to reach us is via the Live Chat button on the website or app, where a Bengali-speaking representative typically responds within 3 minutes. For email enquiries, write to support@donija88.click — standard issues are usually resolved within 12 hours, and more complex matters within 48 hours. For privacy or data-related requests, email is recommended as it creates a written record. Our support team operates entirely in Bengali, so there's no language barrier.
Responsible Gaming — Our Commitment
Donija88All services on this platform are for entertainment purposes only. Account registration is strictly prohibited for anyone under 18. Please play responsibly and stay within your budget limits. For more information Responsible Gaming Page See.
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Your Data Is Safe — Join donija88

Open your account with confidence, knowing exactly how your privacy is handled. Every piece of information you share with donija88 is a trust we take seriously — and protect.

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